OUR UK SHIPPING SERVICE
- Orders placed before 4 pm will be shipped the same working day
- We ship orders Monday to Friday only excluding Bank Holidays
- We do not presently dispatch orders over the weekend.
- If you order after 4 pm on a Friday we will process and ship on the following Monday (excluding Bank Holiday Mondays)
Please note: Busy periods may affect the dispatch and delivery time
Royal Mail 2 - 3 Business Days Delivery - £2.95 on all orders under £79.95 (FREE over £79.95)
Royal Mail Next Business Day Delivery - £4.95 on all orders under £150 (FREE over £150)
DPD Next Working Day Delivery - £5.95 on all orders under £150 (FREE over £150)
There are some exception post codes that will take longer than our advertised service due to the further distance covered to get to you, these include,
HS, KW15, KW16-17, PA49, PA60– PA75, PA78, PH30, PH41, PH43, PH42, PH44, ZE2 & ZE3, JE, GY, and IM. D
We do not offer a Next Working Day Service to BT postcodes.
We do not ship to PO BOX addresses, BFPO or Armed Forces addresses.
PRODUCT DELIVERY ERRORS (UK)
Delivery errors must be reported within 24 hours of date of delivery. All orders, are checked and double checked before leaving our warehouse. If you are a UK customer and you have not received your order within 7 days of dispatch date, then you must notify us within these 7 days. If you notify us after this period then we cannot be held responsible for its location, and we may not be able to claim for the parcel if it lost/stolen.
If you have received your parcel in poor condition/damaged, received the wrong item/size or have items missing you must contact us within 24 hours of the delivery to report this. You must keep all outer packaging so that an investigation can be raised. Failure to provide images of the packaging may result in Good Measure not being able to process an investigation.
Please see Section 21 in our Terms and Conditions for further information regarding any issues with your order.